Customer Service Representative - University Volkswagen Seattle
Overview
We seek a passionate Customer Service Representative to lead our Service Drive team at University Volkswagen and Audi Seattle. This role drives customer satisfaction while supporting a family-owned dealership with a focus on excellence and innovation. The ideal candidate thrives in a collaborative environment and contributes to a positive workplace culture.
What You'll Do9
- 1Assist clients with inquiries over the phone and in person
- 2Schedule appointments and manage payment collections
- 3Record cash checks and credit card transactions
- 4Support internal staff with repair order closures
- 5Account for all business and close deposits
- 6Adhere to service processes and cashiering guidelines
- 7Maintain a friendly demeanor with clients
- 8Use judgment to refer clients appropriately
- 9Complete factory certification and training as directed
Requirements7
- 1No prior experience required six months training available
- 2High school diploma or GED mandatory
- 3Basic math and cash handling skills essential
- 4Age minimum 18 years
- 5Commitment to teamwork and customer service excellence
- 6Ability to multitask effectively in fast-paced settings
- 7Positive attitude and strong conflict resolution abilities
Salary Insight
$44 - $58k per year
Location
Required Skills
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