Customer Service Representative Planet Fitness Chicago
Overview
We seek a Customer Service Representative to deliver superior service to Planet Fitness members and guests, driving a judgement free experience. This role offers growth opportunities, medical dental vision insurance, employee referral bonuses, and additional benefits.
What You'll Do11
- 1Greet members and guests while providing exceptional service to ensure comfort and welcome
- 2Answer phones professionally and address member questions promptly
- 3Check in members and provide tours while signing up new clients
- 4Maintain facility cleanliness including bathrooms equipment and amenities
- 5Communicate updates and billing issues to members and guests
- 6Drive membership conversions through personalized assistance
- 7Perform regular deep cleaning tasks throughout the facility
- 8Assist with amenity maintenance and operational support
- 9Respond to member inquiries and resolve concerns efficiently
- 10Uphold EPIC core values through customer centric interactions
- 11Contribute to community impact initiatives and foster inclusive workplace culture
Requirements8
- 15+ years customer service experience
- 2Medical Dental Vision insurance eligibility
- 3Sparkling clean work environment participation required
- 4Continual standing and walking during shifts
- 545 pounds lifting capacity
- 6Onsite location in Chicago Illinois
- 7Punctuality and reliability essential
- 8First class communication skills demonstrated
Salary Insight
$33k per year
Location
Required Skills
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