Customer Service Representative, Pizza Insider
Overview
As a Toppers Insider, you'll own the customer experience at a high-volume pizza counter, taking orders, crafting food, and handing out smiles with every slice. You'll join a tight-knit crew that treats each other like family and works together to keep the store running smooth. This role stands out for its 70% meal discount, rapid advancement paths, and a schedule built around your life, not the other way around.
What You'll Do10
- 1Greet every guest with a genuine smile and take their orders accurately at the counter or over the phone.
- 2Assemble pizzas and other menu items to Toppers' standards during rush hours, keeping the line stocked and moving.
- 3Operate the cash register, handle payments, and keep your station clean and organized.
- 4Deliver orders to tables or hand them to customers with a friendly send-off that brings them back.
- 5Restock ingredients and supplies as needed, ensuring the make line never runs dry.
- 6Collaborate with the team to hit ticket times, especially during the dinner rush on weekends.
- 7Upsell sides, drinks, and desserts to boost the average ticket without being pushy.
- 8Follow food safety and sanitation guidelines, including proper hand washing and glove changes.
- 9Contribute to a fun, high-energy work vibe that makes both customers and coworkers smile.
- 10Close down your station at the end of shift, wiping down surfaces and locking up supplies.
Requirements9
- 1No experience required, but 1+ years in customer service or food service is a plus.
- 2Must be at least 16 years old to comply with labor laws.
- 3Warm, outgoing personality with a natural smile and a passion for serving people.
- 4Ability to stand for 4-8 hour shifts and lift up to 25 lbs.
- 5Comfortable working nights and weekends, with flexible availability for part-time or full-time schedules.
- 6Reliable transportation to and from the Fort Mill location.
- 7Basic math skills for handling cash and making change.
- 8A team player who can keep a positive attitude under pressure.
- 9Willingness to learn our menu and uphold Toppers' core values: integrity, fun, building something special, passion, and customer focus.
Salary Insight
$21 - $29k per year
Location
Required Skills
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