Domino's FranchiseVerified Source

Customer Service Rep, Pizza Delivery & In-Store Operations

Onsite · Dallas, Texas
Posted August 12, 2026
payroll

Overview

You'll own the customer experience at the Domino's counter and over the phone, handling orders and payments in a high-volume pizza environment. You'll join a tight-knit store team that prides itself on speed and accuracy, with room to grow into management or franchise ownership. We'll train you on point-of-sale (POS) systems and store procedures. This role stands out for its flexible scheduling and clear path to leadership.

What You'll Do8

  • 1Take and process customer orders over the phone and in person, using the POS system to enter orders accurately.
  • 2Make correct change and process payments, handling cash and card transactions with speed and precision.
  • 3Operate store equipment, including the pizza oven (up to 500°F) and pizza cutter.
  • 4Receive and stock ingredient deliveries, lifting cases up to 50 lbs and stacking them onto shelves up to 72 inches.
  • 5Prepare pizza dough and toppings, ensuring quality and consistency during busy rush periods.
  • 6Clean the store daily, wiping down surfaces, sweeping floors, and sanitizing equipment.
  • 7Assist with inventory counts and complete necessary paperwork as part of the closing or opening routine.
  • 8Provide friendly service and resolve customer issues promptly, keeping to strict quality standards.

Requirements8

  • 116+ years of age (minimum legal requirement).
  • 2Ability to perform basic math (add, subtract, multiply, divide) and make correct monetary change.
  • 3Verbal and written communication skills to take orders over the phone and interact with customers in person.
  • 4Strong eye-hand coordination to rapidly and precisely shape dough, use a pizza cutter, and work with a computer keyboard or touch screen.
  • 5Physical stamina to stand for most of a shift, walk short distances, and lift/carry up to 50 lbs of bulk ingredients.
  • 6Comfort working in varying temperatures, from a 36°F cooler to 90°F+ near ovens, and exposure to flour dust.
  • 7Ability to follow written instructions and communicate clearly with coworkers in a fast-paced environment.
  • 8Willingness to learn and work as part of a team, with a positive attitude and a drive to exceed customer expectations.

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationDallas, Texas

Required Skills

Communication SkillsBasic MathCash HandlingTelephone EtiquetteEye-Hand CoordinationComputer Keyboard UseTouch Screen Operation
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