Customer Service Representative Parts Operations Foley Inc
Overview
Foley Inc seeks a proactive professional to lead parts inquiries and fulfill orders efficiently across a large scale. The ideal candidate will own the customer experience while scaling operations through hands-on management of inventory and fulfillment. This role distinguishes itself by emphasizing direct impact on order completion and operational excellence.
What You'll Do9
- 1Build relationships with customers to provide exceptional service during quotes and orders
- 2Design and execute processes that streamline inventory tracking and fulfillment
- 3Lead teams in executing shipping and receiving tasks with precision
- 4Drive quality assurance initiatives to maintain high standards of accuracy
- 5Support will-call operations by coordinating urgent requests
- 6Conduct thorough inspections of inventory packaging and documentation
- 7Assist with hose room logistics including assembly and cross-training
- 8Maintain a safe workplace through proper ergonomic practices
- 9Analyze performance metrics to identify opportunities for continuous improvement
Requirements8
- 15+ years managing parts operations with Spark and Airflow
- 23-5 seasons of experience in warehouse distribution and customer service
- 3Hose fabrication expertise and knowledge of customer service principles
- 4Strong communication skills to resolve complex issues independently
- 5Detail-oriented approach to multitasking and priority management
- 6Self-starter mindset for fast-paced environments
- 7Commitment to safety protocols and quality standards
- 8Physical stamina to handle heavy loads up to 50 pounds regularly
Salary Insight
$77k per year
Location
Required Skills
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