Customer Service Representative - Flexible Working Hours
Overview
Join Destination Pet LLC as a Customer Service Representative to deliver VIP experiences for pet families. This flexible role offers competitive pay and benefits while supporting our mission to elevate pet care. We seek a dynamic individual who thrives in a fast-paced environment and loves both people and pets.
What You'll Do9
- 1Welcome pet parents and their furry VIPs with enthusiasm and professionalism
- 2Answer phones and manage client interactions across multiple channels
- 3Tour new clients and explain services with clarity and warmth
- 4Handle cash transactions and balance daily cash drawers accurately
- 5Escalate complaints with patience and professionalism
- 6Collaborate with team members to ensure seamless operations
- 7Maintain a clean and welcoming lobby environment
- 8Support colleagues by sharing knowledge and resources
- 9Drive initiatives to improve customer satisfaction and loyalty
Requirements7
- 1High school diploma or equivalent required
- 21+ year of customer service experience preferred
- 3Ability to lift 40 lbs and work on your feet for extended periods
- 4Availability for evenings weekends and holidays
- 5Strong communication skills and ability to multitask effectively
- 6Experience with telehealth systems and point of sale platforms
- 7Commitment to providing exceptional service to diverse clientele
Salary Insight
$31 - $35k per year
Location
Required Skills
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