Customer Service Representative - Farmers Insurance
Overview
We seek a bilingual representative to deliver exceptional customer service and drive sales for our Chula Vista location. The role involves handling policy changes, identifying opportunities, and representing our diverse product portfolio. Ideal candidates thrive in a professional work environment and enjoy building relationships.
What You'll Do11
- 1Provide exceptional bilingual customer service to clients and new prospects
- 2Process policy change requests and maintain product knowledge
- 3Identify sales opportunities and generate new business leads
- 4Promote referral programs and gather satisfaction reviews
- 5Return all phone calls and messages promptly
- 6Share training and expertise with team members
- 7Maintain accurate client records and follow up on satisfaction
- 8Follow up with customers to ensure resolution and referral opportunities
- 9Contact businesses and individuals using various communication tools
- 10Foster strong relationships to improve client retention
- 11Grow sales revenue through strategic outreach
Requirements5
- 1Bilingual in Spanish and English both speaking and writing
- 2Identify sales opportunities and follow through
- 3Concrete experience with telecom tools and databases
- 45+ years building ETL pipelines with Spark and Airflow
- 53-5 seasons managing customer interactions
Salary Insight
$37 - $42k per year
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Dylan Gray Farmers Insurance
VerifiedBilingual Customer Service Rep - Farmers Insurance
You will serve Spanish-only clients at a Farmers Insurance agency in Austin, Texas, managing service calls, scheduling appointments, and supporting office operations. Your work directly impacts client retention and agency growth. Collaborate with a small, supportive team of agents and staff. Access benefits including health insurance, quarterly bonuses, and career advancement. Fluency in Spanish and a Texas Property Casualty Insurance License are required before starting.
Erlynne Rivera-Nansteel-Farmers Insurance Agency
VerifiedBilingual Insurance Customer Service Rep, Personal Lines
You will own the full customer service cycle for a Cypress insurance agency, handling inbound calls, policy changes, and premium payments from day one. You'll join a tight-knit team of 5 agents under a Farmers franchise owner, supporting a book of 1,500+ personal lines clients. This role stands out for its Mon-Fri schedule, hands-on training, and direct path to sales commission.
R.Todd Henderson-Farmers Insurance Agency
VerifiedBilingual Inside Sales Service Representative
You will own the full client journey for a growing Farmers Insurance agency in Dallas, from onboarding to renewal, across Spanish and English. You'll work directly with the agent to translate complex policy language into plain talk, resolve billing and claims issues, and cross-sell products that fit each client's life. This role is the heartbeat of the office, balancing phone, email, and in-person service with meticulous record-keeping. You'll join a purpose-driven team that values integrity and education, where your bilingual skills directly fuel client trust and agency growth. Unlike a call center, you build lasting relationships and see the impact of your work every day.
MICHAEL BAAKLINI INSURANCE AGENCY Farmers Insurance
VerifiedCustomer Service Representative, Insurance Agency
You will own the full customer service experience for our growing insurance office, handling policy changes, payments, and referrals for existing clients. You will work onsite in Los Angeles with a small team where training is hands-on and schedules are Mon-Fri. This role is ideal if you are coachable and ready to build client relationships from day one. You will also support sales staff by scheduling appointments and answering incoming calls on the first ring. No prior experience is required, and we provide full paid training and tuition reimbursement.
Vikram Makol Farmers Insurance
VerifiedFarmers Insurance Sales Representative
Drive growth for Farmers Insurance in San Jose by meeting sales targets and building lasting client relationships. This role offers competitive compensation, career advancement, and the chance to grow into an independent agency. Join a supportive team focused on local success and ongoing development.
Farmers Insurance - Paoletta Agency
VerifiedBilingual Insurance Sales Rep (Farmers) - Los Angeles
You will sell Farmers insurance products to warm leads and build lasting client relationships at a family-owned agency in Los Angeles. Our tight-knit team and hands-on leadership give you the training to succeed in your first year. Leads are provided, so you can spend your time closing deals instead of cold calling. This role rewards hard work with performance bonuses and clear career advancement paths.