Bilingual Customer Service Rep - Farmers Insurance
Overview
You will serve Spanish-only clients at a Farmers Insurance agency in Austin, Texas, managing service calls, scheduling appointments, and supporting office operations. Your work directly impacts client retention and agency growth. Collaborate with a small, supportive team of agents and staff. Access benefits including health insurance, quarterly bonuses, and career advancement. Fluency in Spanish and a Texas Property Casualty Insurance License are required before starting.
What You'll Do6
- 1Answer and direct incoming calls with professionalism, addressing client inquiries in Spanish and English.
- 2Schedule policy review appointments for existing clients and sales meetings for agents.
- 3Manage social media accounts and web pages, creating engaging content to attract and inform clients.
- 4Maintain office organization, including filing, data entry, and managing client accounts in the computer system.
- 5Process client payments and handle payment-related inquiries.
- 6Support agents with administrative tasks to ensure smooth daily operations.
Requirements8
- 1Bilingual fluency in Spanish and English for client communication.
- 2Active Texas Property Casualty Insurance License or ability to obtain before starting.
- 3High School diploma or equivalent.
- 41+ years in customer service or administrative roles (preferred).
- 5Proficiency with Microsoft Office and social media platforms.
- 6Strong organizational skills and attention to detail.
- 7Ability to multitask and prioritize in a fast-paced setting.
- 8Professional demeanor and positive attitude.
Salary Insight
$38 - $50k per year
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
R.Todd Henderson-Farmers Insurance Agency
VerifiedBilingual Inside Sales Service Representative
You will own the full client journey for a growing Farmers Insurance agency in Dallas, from onboarding to renewal, across Spanish and English. You'll work directly with the agent to translate complex policy language into plain talk, resolve billing and claims issues, and cross-sell products that fit each client's life. This role is the heartbeat of the office, balancing phone, email, and in-person service with meticulous record-keeping. You'll join a purpose-driven team that values integrity and education, where your bilingual skills directly fuel client trust and agency growth. Unlike a call center, you build lasting relationships and see the impact of your work every day.
Erlynne Rivera-Nansteel-Farmers Insurance Agency
VerifiedBilingual Insurance Customer Service Rep, Personal Lines
You will own the full customer service cycle for a Cypress insurance agency, handling inbound calls, policy changes, and premium payments from day one. You'll join a tight-knit team of 5 agents under a Farmers franchise owner, supporting a book of 1,500+ personal lines clients. This role stands out for its Mon-Fri schedule, hands-on training, and direct path to sales commission.
Haley Elder Reyes-Farmers Insurance Agency
VerifiedBilingual Customer Service Representative, Insurance
You will handle high-volume customer calls and in-person interactions for a growing Texas insurance agency, ensuring every client feels valued and understood. You will work alongside a supportive team that prioritizes service excellence. This role demands fluency in English and Spanish, an active Texas Property Casualty License, and a passion for problem-solving. You will thrive in a fast-paced environment while building lasting relationships with clients from all backgrounds. Join a team that values growth, service, and collaboration in a full-time, in-office setting.
Marco Alvarez Agency Farmers Insurance
VerifiedCustomer Service Representative - Farmers Insurance
We seek a bilingual representative to deliver exceptional customer service and drive sales for our Chula Vista location. The role involves handling policy changes, identifying opportunities, and representing our diverse product portfolio. Ideal candidates thrive in a professional work environment and enjoy building relationships.
Farmers Insurance - District 3537
VerifiedBilingual Insurance Sales Specialist Spanish Farmers Insurance District 3537 Austin Texas
We seek a passionate self-driven salesperson to sell market and service insurance products to existing clients and new customers. This full-time role involves helping individuals families and small businesses secure their tomorrows. Apply now and we will follow up with next steps.
Farmers Insurance - Paoletta Agency
VerifiedBilingual Insurance Sales Rep (Farmers) - Los Angeles
You will sell Farmers insurance products to warm leads and build lasting client relationships at a family-owned agency in Los Angeles. Our tight-knit team and hands-on leadership give you the training to succeed in your first year. Leads are provided, so you can spend your time closing deals instead of cold calling. This role rewards hard work with performance bonuses and clear career advancement paths.