Customer Service Rep, Pizza Maker & Upselling at Domino's
Overview
You will own the customer experience at a busy Domino's location, taking orders and making pizzas with POS and food safety standards. You'll work with a tight crew in a fast-moving store, balancing phone, counter, and make-line duties. This role offers advancement for driven team members who master the full workflow from order to delivery. You'll directly impact store speed and customer satisfaction every shift.
What You'll Do8
- 1Greet customers in person and on the phone with a professional, friendly tone
- 2Enter and fulfill orders accurately using the POS system
- 3Resolve customer concerns promptly, offering solutions that keep them loyal
- 4Upsell menu items and promotions to boost average order value
- 5Complete cash transactions and handle payments for pickup orders
- 6Prepare pizzas, sandwiches, and other food items per Domino's recipes
- 7Follow food safety and hygiene protocols, using proper glove changes and temperature checks
- 8Clean and sanitize the store, equipment, and surfaces to maintain a safe workspace
Requirements7
- 1Valid Food Handler's Card where applicable by law
- 21+ year experience in customer service or food service preferred
- 3Ability to answer phones professionally and handle multiple lines
- 4Basic math skills for cash transactions and order totals
- 5Ability to stand for 4-8 hour shifts and lift up to 25 lbs
- 6Must be at least 16 years old (per Missouri labor law)
- 7Reliable transportation and punctual attendance
Salary Insight
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