Customer Service Rep, Pizza Delivery & Phone Orders
Overview
You'll be the voice of Domino's, taking phone orders and ensuring every customer has a positive experience at a high-volume franchise in Charlotte, NC. You'll join a family-owned team of 1,500 employees known for its Golden Rule, Teamwork, and Enthusiasm principles. What makes this role unique is the chance to grow into management or ownership within a #1 pizza brand in the Charlotte and Raleigh markets.
What You'll Do6
- 1Take phone orders with accuracy and speed, using POS systems to process transactions.
- 2Answer customer questions about menu items, promotions, and delivery services.
- 3Resolve customer concerns with patience and understanding, turning negative experiences into positive ones.
- 4Maintain a 100% Image by adhering to Domino's dress code and presenting a clean, professional appearance.
- 5Work with hustle and energy to keep the store running smoothly during peak hours.
- 6Collaborate with the team to ensure every pizza meets Domino's standards for quality and speed.
Requirements6
- 116 years or older.
- 2Basic computer skills and familiarity with point-of-sale systems.
- 3Excellent communication and interpersonal skills.
- 4Ability to multitask and work efficiently in a fast-paced setting.
- 5Strong problem-solving skills and a knack for finding solutions.
- 6Positive attitude and a smile, even over the phone.
Salary Insight
$21 - $25k per year
Location
Required Skills
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