Customer Service Rep, Domino's Pizza
Overview
You will own the customer experience at a high-volume Domino's franchise, taking orders and solving issues on the spot. You join a family-owned team of 1,500 across Charlotte and Raleigh, driven by Golden Rule, Teamwork, and Enthusiasm. This role stands out for its growth path into management and ownership, plus you get 50% off pizza.
What You'll Do9
- 1Take phone orders with accuracy, using the POS system to enter details and upsell promotions.
- 2Greet every customer with a smile, answering menu questions and handling special requests.
- 3Resolve customer concerns with patience, turning complaints into repeat visits.
- 4Work the front counter and drive-thru, keeping lines moving during peak hours.
- 5Collaborate with the crew to prep pizza ingredients and maintain stock levels.
- 6Follow Domino's procedures for cash handling and order ticketing.
- 7Keep the lobby and service area clean and organized, meeting image standards.
- 8Assist with delivery dispatch and tracking orders during rush periods.
- 9Train new hires on customer service scripts and POS workflows.
Requirements8
- 116 years or older (minimum age).
- 21+ year in customer service, preferably in food service or retail.
- 3Strong verbal communication skills, able to speak clearly on the phone.
- 4Ability to multitask—taking orders while managing in-person customers.
- 5Basic computer skills and familiarity with POS systems.
- 6Must pass a background check (if over 18).
- 7Availability to work flexible shifts, including evenings and weekends.
- 8Enthusiasm for the Domino's brand and a 'hustle' mentality.
Salary Insight
$21 - $25k per year
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Domino's Franchise
VerifiedCustomer Service Rep, Domino's Pizza
You will own the customer experience at a busy Domino's store, taking orders and solving issues with Point of Sale systems. You'll join a family-owned franchise with 1,500 employees across Charlotte and Raleigh. Your work keeps the Domino's brand #1 in the market. This role offers a clear path to management and ownership, with 50% off pizza and flexible schedules.
Domino's Franchise
VerifiedCustomer Service Rep, Domino's Pizza
You will own the customer experience at a high-volume Domino's store, taking orders and resolving issues with Domino's POS systems. You will join a family-owned franchise with 1,500 employees across Charlotte and Raleigh, where teamwork and enthusiasm drive daily operations. This role offers flexible scheduling, paid time off, and a clear path to management or ownership. You will work in a fast-paced environment where hustle and energy are rewarded, and you will directly impact customer satisfaction and store success.
Domino's Franchise
VerifiedCustomer Service Rep, Domino's Pizza
You will be the voice of a Domino's franchise in Charlotte, NC, taking phone orders, resolving customer concerns, and ensuring every interaction leaves a smile. Join a family-owned team of 1,500 pizza lovers who live by the Golden Rule, Teamwork, and Enthusiasm. Help maintain 100% Image and Hustle and Energy standards while serving the #1 pizza brand in the Charlotte market. This role offers 50% off pizza, flexible scheduling, and a clear path to management.
Domino's Franchise
VerifiedCustomer Service Rep, Domino's Pizza
You own the customer experience at a high-volume Domino's store, taking orders and resolving issues with speed and warmth. You work with a team of 10-15 in a family-owned franchise that dominates the Charlotte market. This role blends direct customer interaction with operational hustle, perfect for someone who thrives on fast-paced, people-focused work. You get real growth potential into management, plus 50% off pizza and flexible schedules.
Domino's Franchise
VerifiedCustomer Service Representative, Domino's Pizza
You will be the voice of our Domino's franchise, taking phone orders and ensuring every customer leaves satisfied. Working with a team of 1,500 employees across Charlotte and Raleigh, you will handle orders, answer questions, and resolve concerns. This role stands out for its growth potential into management or ownership, backed by a family-owned culture that values the Golden Rule, Teamwork, and Enthusiasm. Your first 90 days will focus on mastering our POS system and order-taking flow to boost speed and accuracy.
Domino's Franchise
VerifiedCustomer Service Representative, Domino's Pizza
You will own the front-line customer experience at Domino's, taking phone orders, resolving concerns, and ensuring each interaction ends with a smile. Work alongside a tight-knit team of 1,500 pizza enthusiasts, backed by a family-owned franchise known for its Golden Rule culture. This role offers flexible schedules, 50% off pizza, and a clear path to management. If you thrive on hustle and genuine human connection, you'll fit right in.