Customer Service Rep, Domino's Pizza Raleigh
Overview
You will own the customer experience at the counter and over the phone, handling orders and resolving issues with a clear, energetic voice. You will work closely with the store team to keep operations smooth, learning pizza prep and product control from day one. This role suits someone who thrives on direct customer interaction and wants to grow within a fast-paced food service setting. You will become the go-to person for product details, charges, and service questions, ensuring every customer leaves satisfied.
What You'll Do7
- 1Take customer orders in person and over the phone, confirming details and upselling products.
- 2Resolve customer complaints and questions about orders, charges, and delivery times.
- 3Learn and apply store operations, including making pizzas and managing product inventory.
- 4Maintain a positive and energetic demeanor throughout your shift, even during peak hours.
- 5Handle cash and card transactions accurately, balancing your register at the end of each shift.
- 6Assist with cleaning and restocking to keep the store ready for service.
- 7Communicate with the team to ensure orders are accurate and timely.
Requirements7
- 11+ year of customer service experience, preferably in food service or retail.
- 2High school diploma or equivalent.
- 3Clear and friendly phone voice with strong verbal communication skills.
- 4Ability to stand for long periods and lift up to 25 pounds.
- 5Basic math skills for cash handling and order totaling.
- 6Availability to work evenings, weekends, and holidays.
- 7Willingness to learn pizza making and store procedures.
Salary Insight
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