Customer Service Rep, Domino's Pizza (Raleigh)
Overview
You will own the customer experience at a high-volume Domino's store, taking phone orders and resolving issues with speed and care. Joining a family-owned franchise of 1,500 employees, you'll work alongside a team that values Golden Rule, Teamwork, and Enthusiasm. This role offers flexible scheduling, health insurance, and career growth into management. Stand out by mastering Domino's standards and becoming the face of a top pizza brand.
What You'll Do7
- 1Take phone orders with accuracy, entering details into the POS system within the first 30 days.
- 2Deliver friendly service, answering menu questions and promoting deals and delivery options.
- 3Resolve customer complaints with patience, following Domino's service recovery steps.
- 4Support team during rushes by assembling boxes and cleaning counters.
- 5Maintain 100% Image standards, wearing the uniform and keeping the front area spotless.
- 6Use headset to handle multiple calls while processing carryout orders.
- 7Follow safety and food handling guidelines, ensuring fresh products reach customers.
Requirements7
- 1Must be 16 years or older.
- 2Ability to multitask in a fast-paced environment.
- 3Basic computer skills and POS familiarity.
- 4Excellent communication and interpersonal skills.
- 5Problem-solving skills to address customer issues.
- 6Must meet Domino's uniform and appearance standards.
- 7Must adhere to pizza-making procedures for perfect pies.
Salary Insight
Salary not disclosed in listing
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