Customer Service Rep at Domino's (Raleigh, NC)
Overview
You own the front counter at Domino's, taking orders and managing customer interactions during your shift. You handle order accuracy, payment processing, and product promotion, backed by a cross-trained team. This role builds your customer service and food handling skills with Domino's standards. You get hands-on experience with POS systems and pizza prep, with growth potential into management.
What You'll Do8
- 1Uphold Domino's grooming, uniform, and appearance standards from day one.
- 2Promote pizza products, specials, and promotions to every customer, boosting average ticket size.
- 3Operate the pizza oven and box products correctly, following Domino's procedures.
- 4Receive cross-training on product prep, opening and closing duties, and POS systems.
- 5Manage front counter transactions, handling cash and card payments accurately.
- 6Answer phone orders and upsell sides and drinks using Domino's scripts.
- 7Keep the front area and dining room clean and organized, ensuring a welcoming atmosphere.
- 8Assist with inventory counts and stocking supplies during slow periods.
Requirements7
- 11+ year of customer service or food service experience preferred but not required.
- 2Ability to stand for 8+ hours and lift up to 25 lbs.
- 3Must be at least 16 years old due to labor laws.
- 4Reliable transportation to the Raleigh location.
- 5Basic math skills for cash handling and order calculations.
- 6Ability to work evenings and weekends as scheduled.
- 7Strong verbal communication skills in English.
Salary Insight
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