Customer Service Rep, Domino's Pizza & Order Processing
Overview
You will own the front counter and phone lines at a high-volume Domino's store in Charlotte, taking orders and crafting pizzas to spec. You'll join a 1,500-person franchise team known for Golden Rule culture and top market share. This role suits someone who thrives on fast customer interaction and wants a path to management or ownership.
What You'll Do8
- 1Take and enter orders via POS system and phone, ensuring accuracy on pizza builds and sides.
- 2Make pizzas and prep ingredients to Domino's standards during peak rushes.
- 3Greet customers in person and over the phone with a positive, outgoing attitude.
- 4Handle cash and card payments, balance your drawer at shift end.
- 5Maintain a clean and organized front counter and dining area.
- 6Collaborate with team members to meet speed and quality targets on every order.
- 7Resolve customer concerns promptly, offering Domino's policies and re-makes as needed.
- 8Support delivery drivers by staging orders and checking products before dispatch.
Requirements7
- 11+ year in customer service, retail, or food service (preferred).
- 2Ability to stand for 6-8 hours and lift up to 20 lbs.
- 3Basic math skills for cash handling and order totals.
- 4Willing to work evenings, weekends, and holidays as scheduled.
- 5Pass a standard background check.
- 6Positive attitude and team-first mindset.
- 7Comfort in a fast-paced environment with multiple priorities.
Salary Insight
Salary not disclosed in listing
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Domino's Franchise
VerifiedCustomer Service Rep, Domino's Pizza
You will own the customer experience at a high-volume Domino's franchise, taking orders and solving issues on the spot. You join a family-owned team of 1,500 across Charlotte and Raleigh, driven by Golden Rule, Teamwork, and Enthusiasm. This role stands out for its growth path into management and ownership, plus you get 50% off pizza.
Domino's Franchise
VerifiedCustomer Service Rep, Domino's Pizza
You own the customer experience at a high-volume Domino's store, taking orders and resolving issues with speed and warmth. You work with a team of 10-15 in a family-owned franchise that dominates the Charlotte market. This role blends direct customer interaction with operational hustle, perfect for someone who thrives on fast-paced, people-focused work. You get real growth potential into management, plus 50% off pizza and flexible schedules.
Domino's Franchise
VerifiedCustomer Service Rep, Domino's Pizza
You will own the customer experience at a high-volume Domino's store, taking orders and resolving issues with Domino's POS systems. You will join a family-owned franchise with 1,500 employees across Charlotte and Raleigh, where teamwork and enthusiasm drive daily operations. This role offers flexible scheduling, paid time off, and a clear path to management or ownership. You will work in a fast-paced environment where hustle and energy are rewarded, and you will directly impact customer satisfaction and store success.
Domino's Franchise
VerifiedCustomer Service Rep, Domino's Pizza
You will own the customer experience at a busy Domino's store, taking orders and solving issues with Point of Sale systems. You'll join a family-owned franchise with 1,500 employees across Charlotte and Raleigh. Your work keeps the Domino's brand #1 in the market. This role offers a clear path to management and ownership, with 50% off pizza and flexible schedules.
Domino's Franchise
VerifiedCustomer Service Representative, Domino's Pizza
You will be the voice of our Domino's franchise, taking phone orders and ensuring every customer leaves satisfied. Working with a team of 1,500 employees across Charlotte and Raleigh, you will handle orders, answer questions, and resolve concerns. This role stands out for its growth potential into management or ownership, backed by a family-owned culture that values the Golden Rule, Teamwork, and Enthusiasm. Your first 90 days will focus on mastering our POS system and order-taking flow to boost speed and accuracy.
Domino's Franchise
VerifiedCustomer Service Representative, Domino's Pizza
You will own the front-line customer experience at Domino's, taking phone orders, resolving concerns, and ensuring each interaction ends with a smile. Work alongside a tight-knit team of 1,500 pizza enthusiasts, backed by a family-owned franchise known for its Golden Rule culture. This role offers flexible schedules, 50% off pizza, and a clear path to management. If you thrive on hustle and genuine human connection, you'll fit right in.