Customer Service Rep, Domino's Pizza Houston
Overview
You own the customer experience at the Domino's in Houston, taking orders in person and by phone. You are the first point of contact for every Domino's customer who calls, setting the tone with professionalism and optimism. Our team thrives on speed, accuracy, and a friendly smile. This role offers flexible hours and clear paths to advance within MAC Pizza, the largest Domino's franchise in Texas. You'll gain confidence with our computer system and build real customer service skills.
What You'll Do8
- 1Take customer orders over the phone and in person, entering them into the POS system with accuracy.
- 2Resolve customer questions and issues with a positive attitude, turning problems into satisfaction.
- 3Guide customers through menu choices, promoting current deals and specials from Domino's.
- 4Handle cash and card payments, making correct change and processing transactions.
- 5Keep the front counter area clean and organized, ready for the next customer.
- 6Support pizza makers during rush hours, helping with prep or boxing orders.
- 7Follow Domino's service standards to keep every order hot, fresh, and on time.
- 8Learn new skills and cross-train in other store roles to grow within MAC Pizza.
Requirements8
- 1A smiling face and a great attitude, ready to greet every customer.
- 20-1 years of customer service experience, but a willingness to learn is essential.
- 3Comfortable using a computer and learning new systems like POS software.
- 4Clear verbal communication in English to take orders and speak with customers.
- 5Ability to stand for long shifts and move around the store quickly.
- 6Must be at least 16 years old to work in this store.
- 7Open to flexible hours, including evenings and weekends.
- 8Basic math skills to handle cash and make change.
Salary Insight
Salary not disclosed in listing
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