Customer Service Rep, Domino's Pizza
Overview
You own the front counter and phone lines at a busy Domino's store. You take orders, answer questions, and keep the lobby running smoothly. You work alongside the in-store team to handle rush periods and support food prep. This role centers on customer interaction and fast, accurate order handling.
What You'll Do7
- 1Answer incoming calls and take food orders using the Pulse POS system.
- 2Greet customers in the store and assist them with menu choices and order modifications.
- 3Process cash and credit card payments accurately with Point of Sale software.
- 4Handle customer complaints and resolve issues with a calm demeanor.
- 5Keep the front counter and lobby area clean and organized.
- 6Assist with food preparation and packaging during peak hours.
- 7Support the delivery drivers by staging orders and managing order tickets.
Requirements6
- 16+ months of customer service or cashier experience preferred.
- 2Ability to operate a POS system and handle cash transactions.
- 3Strong verbal communication skills in English.
- 4Must be able to stand for 4-8 hours per shift.
- 5Reliable transportation to and from the store.
- 6Must be 18+ years old to handle payment and orders.
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