Customer Service Associate - Follett Higher Ed Group
Overview
The Team Member will own customer interactions ensuring safe money handling and proper pricing. This role involves greeting customers assisting inquiries answering phones directing calls and processing purchases. The position requires maintaining a drug-free workplace environment and supporting training initiatives. Responsibilities include stocking shelves and verifying product prices.
What You'll Do6
- 1Greet customers and assist with store inquiries while following safe money-handling procedures
- 2Answer phone calls and direct callers appropriately
- 3Process transactions using the point of sale system
- 4Ensure sales floor is fully stocked and items are priced correctly
- 5Train new team members on company policies and procedures
- 6Maintain a drug-free workplace environment
Requirements3
- 10-3 years of relevant experience
- 2High School Degree or equivalent
- 3General computer skills
Salary Insight
$25 - $46k per year
Location
Required Skills
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