Customer Focal Business Management
Overview
Lead a dedicated team to provide technical and operational support aligned with customer needs at Applied Materials. Drive effective execution and decision-making while coordinating cross-functional stakeholder activities. Deliver results that enhance customer satisfaction and business objectives.
What You'll Do12
- 1Report to Customer Focal Head to provide technical and operational support aligned with customer needs and business priorities
- 2Apply solid working knowledge of product functionality system operations and customer value to enable effective execution and decision-making
- 3Coordinate closely with internal stakeholders to manage customer-related activities in compliance with business processes
- 4Support execution of product strategy by translating customer requirements into aligned internal plans and priorities
- 5Manage internal customer requests by driving timely follow-ups resolving cross-functional dependencies and escalating risks or issues as needed
- 6Track build plans and revenue performance against commitments proactively identifying gaps risks and mitigation actions
- 7Drive high-priority initiatives through cross-functional collaboration to achieve customer satisfaction and business objectives
- 8Prepare accurate and concise content data and materials for key internal meetings and reviews
- 9Support internal system management activities to address urgent customer or business needs and ensure continuity of operations
- 10Demonstrate ability to apply technical and customer knowledge to support execution and problem-solving
- 11Understand product strategy and how customer needs influence prioritization and execution
- 12Manage internal customers and align stakeholders across functions
Requirements11
- 15+ years building ETL pipelines with Spark and Airflow
- 23-5 seasons experience in semiconductor fabrication processes
- 35+ years understanding of customer semiconductor fabrication processes
- 43-5 seasons knowledge of specific device segment fabrication fundamentals
- 55+ years familiarity with applied materials business processes and operational workflows
- 63-5 seasons exposure to customer manufacturing environments
- 75+ years proven capability to demonstrate technical expertise
- 83-5 seasons track record of supporting complex customer interactions
- 95+ years background in scaling technical solutions
- 103-5 seasons experience managing internal stakeholder relationships
- 115+ years demonstrated leadership in cross-functional projects
Salary Insight
$163 - $224k per year
Location
Required Skills
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