Customer Care Associate Remote Raleigh NC Onhires
Overview
Global Contact Services seeks full-time remote Customer Care Associates based in North Carolina. This work-from-home role supports local transportation needs. Candidates must have verifiable work experience. The position offers paid training flexible schedules and comprehensive benefits.
What You'll Do7
- 1Answer inbound customer calls
- 2Assist customers with transportation-related needs
- 3Provide accurate friendly professional customer service
- 4Enter and update customer information using company systems
- 5Follow established procedures and quality standards
- 6Communicate clearly and respectfully with customers
- 7Maintain dependable attendance during training and scheduled shifts
Requirements11
- 1Live within a 50-mile straight-line radius of Salisbury North Carolina
- 2Reside in either North Carolina or South Carolina
- 3Be available to work 40 hours per week
- 4Select and consistently work one of the available full-time schedules
- 5Have previous verifiable work experience
- 6Demonstrate clear verbal communication skills
- 7Maintain a positive attitude and willingness to learn
- 8Possess reliable high-speed internet access
- 9Create a quiet dedicated home workspace
- 10Attend one required in-person training day at the North Carolina office
- 11Be comfortable appearing on camera during remote training
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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