Customer Ambassador, Delta Sky Club MSP
Overview
You will own the guest experience at Delta Sky Club MSP, greeting every customer and leading guest-facing marketing and wellness programs. You will work with a dedicated team in a hospitality environment, ensuring daily menu items are accurately communicated and display foods are merchandised attractively. This role stands out for its focus on food & beverage excellence and its support for Fortune 500 clients. You will also participate in weekly promotions and share best practices with co-workers.
What You'll Do10
- 1Greet every customer and interact to ensure a high level of hospitality.
- 2Ensure all team members have what they need to be successful each day.
- 3Relay relevant concerns from customers to supervisors.
- 4Keep all marketing, wellness, and culinary programs current and in place.
- 5Lead weekly promotions and programs for guests.
- 6Share best practices and recognize co-workers.
- 7Explain daily menu items accurately to customers.
- 8Merchandise display foods attractively per standards.
- 9Serve food neatly and attractively per standards.
- 10Assist in the buying/decision-making process through good communication.
Requirements5
- 1Previous customer service experience preferred.
- 2Food & beverage experience preferred.
- 3Open availability is preferred; weekends are required.
- 4Ability to lift and/or move up to 50 pounds.
- 5Full-time and part-time schedules available; more details during interview.
Salary Insight
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