Concierge, Senior Living & Hospitality Support in North Scottsdale
Overview
The Concierge Specialist provides clerical support and resident services at Cave Creek Assisted Living, serving a welcoming, family-like community. You will answer calls, greet guests, route inquiries, and coordinate services for residents, families, and guests. This role supports Wellness and maintenance teams and helps maintain organized resident files and administrative tasks. A focus on empathy, organization, and strong interpersonal skills sets this role apart in a compassionate senior living environment.
What You'll Do10
- 1Build and maintain resident files and mail inventories to ensure accurate records
- 2Answer incoming calls and greet visitors delivering courteous information and assistance
- 3Coordinate resident appointments with Wellness Director and drivers to ensure timely arrivals
- 4Schedule work orders with Maintenance/Housekeeping and track completion
- 5Assist with recruitment activities including posting ads, screening applicants, and scheduling interviews
- 6Provide administrative support such as typing, filing, reports, and vendor communications
- 7Support lobby appearance and secure storage of equipment and supplies in locked areas
- 8Support residents and families by providing information, activities sign-outs, and transportation coordination
- 9Assist with getting residents to appointments and ensure on-time arrival
- 10Maintain confidentiality of resident information and follow policies and procedures
Requirements5
- 1High School Diploma or GED
- 2Experience in general office procedures and basic computer programs (Windows, Word, Excel, Office, Outlook)
- 3One year of office or hospitality experience preferred
- 4Strong customer service and interpersonal skills
- 5Ability to read, write, and speak English
Salary Insight
$35 - $37k per year
Location
Required Skills
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