Front Desk Concierge, Geriatric Care & Resident Services
Overview
Own guest services and communications for a senior living community at Vista Winds Independent Living in Phoenix. You will handle visitor reception, phone calls, mail, postings, and scheduling to ensure smooth daily operations for residents, families, and staff. Work with a team to deliver compassionate, patient service in a long term care setting. This role supports the front desk and caregiver teams while maintaining accurate sign in/out and documentation.
What You'll Do9
- 1Greet visitors and answer phone calls to ensure positive first impressions and accurate information flow
- 2Maintain maintenance work order book and daily communication log to support shift continuity
- 3Relay messages to staff, residents, or families and coordinate appointments
- 4Assist Director with tours for potential residents and visitors and manage emergency contact records
- 5Support scheduling by assisting van driver with appointments and maintaining appointment book
- 6Update phone lists and resident/guest sign in/out sheets
- 7Assist with mail distribution, ancillary mailings, and document filing as needed
- 8Maintain emergency book for resident safety and compliance to 911 procedures
- 9Provide administrative support to managers and supervision during shifts
Requirements5
- 1High school diploma required
- 2One year college preferred
- 3One year or more experience in front-desk receptionist role or public interaction
- 4Experience with long term or geriatric care preferred
- 5Ability to read and write English and be computer literate
Salary Insight
$15k per year
Location
Required Skills
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