Concierge, Senior Living Front Desk & Guest Services
Overview
Front desk leadership at a premier senior living community serving residents and guests. Own front desk operations, greeting visitors, handling calls, scheduling services, and coordinating with security and emergency responders. Scale and sustain high service standards in a resident-centric environment.
What You'll Do6
- 1Build and manage front desk operations to ensure smooth flow of resident and guest interactions
- 2Greet residents and visitors in a professional manner and direct questions to appropriate team members
- 3Handle incoming calls, schedule services, and contact emergency personnel or security as needed
- 4Coordinate and deliver packages, organize community events, and support administrative tasks at the front desk
- 5Operate AV equipment for presentations and events and provide basic technical support
- 6Provide administrative support and maintain accurate records to ensure reliable front desk operations
Requirements6
- 1Two years of experience in a Front Desk role
- 2Strong interest in working with seniors and delivering exceptional customer service
- 3Proficiency in Microsoft Outlook, Word, and Excel
- 4Reliable with a positive attitude and ability to work mornings, evenings, and weekends
- 5Excellent communication and interpersonal skills
- 6Ability to manage multiple tasks and maintain professionalism and attention to detail
Salary Insight
$33 - $40k per year
Location
Required Skills
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