Client Services Coordinator Direct Hire
Overview
Coordinate client services for event planning support. Support customers through phone email online chat and in-person visits. Recommend linen products and event solutions. Prepare quotes contracts and documentation. Process payments and handle account information. Respond to questions and resolve issues professionally.
What You'll Do11
- 1Communicate via phone email online chat and showroom visits
- 2Select linen products and event solutions based on design needs
- 3Gather event details and suggest suitable offerings
- 4Prepare quotes contracts and customer documentation
- 5Assist sales team with follow-ups and administrative tasks
- 6Process payments credit memos and account information
- 7Answer customer inquiries and resolve concerns promptly
- 8Maintain accurate records while managing multiple requests
- 9Prioritize tasks solve problems and adapt to changes
- 10Utilize Microsoft Office tools including Outlook Word and Teams
- 11Work independently yet contribute to a collaborative team
Requirements6
- 1Customer service hospitality retail sales support or event industry experience
- 2Strong verbal and written communication abilities
- 3Ability to build rapport quickly with clients
- 4Excellent organization and attention to detail
- 5Capacity to prioritize tasks and adapt to evolving needs
- 6Proficiency with Microsoft Office applications
Salary Insight
$45 - $55k per year
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