Client Care Coordinator
Overview
SkinSpirit seeks a dedicated professional to lead daily operations of a medical spa. This role involves managing telephone coverage, scheduling, registration, and client interactions across various shifts. The ideal candidate thrives in a people-first culture and contributes to a positive patient experience.
What You'll Do11
- 1Provide excellent client care and customer service
- 2Answer and screen high volume phone calls
- 3Manage appointments including scheduling and cancellations
- 4Promote clinic treatments and programs
- 5Complete accurate client transactions
- 6Perform opening and closing duties
- 7Handle office administrative tasks such as mailing and filing
- 8Maintain confidentiality of guest information
- 9Assist with additional projects as directed
- 10Support team initiatives and maintain composure under pressure
- 11Ensure high productivity and accuracy in a fast-paced environment
Requirements10
- 1High school diploma or GED required
- 2Customer service experience preferred
- 3Ability to work flexible shifts including evenings
- 4Strong communication and interpersonal skills
- 5Proficiency with internet Outlook Excel Word
- 6Knowledge of medical office procedures
- 7Experience with POS systems like Zenoti
- 8Physical stamina for prolonged sitting and standing
- 9Attention to detail and accuracy
- 10Commitment to ethical behavior and high standards
Salary Insight
$42 - $58k per year
Location
Required Skills
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