Banfield Pet HospitalVerified Source

Client Service Coordinator South Park

31K–37K
Onsite · Charlotte, North Carolina
Posted August 12, 2026
payroll

Overview

The Client Service Coordinator drives client and pet flow maximizing veterinary team productivity while fostering a welcoming environment. This role influences repeat business and aligns with Banfield's core principles.

What You'll Do11

  • 1Recruit new clients by promoting services and optimizing patient throughput
  • 2Maximize pet volume through efficient hospital operations
  • 3Provide exceptional service from intake to discharge
  • 4Maintain accurate financial records and opening/closing procedures
  • 5Manage administrative tasks and support team initiatives
  • 6Follow Five Principles of Mars Inc. in daily operations
  • 7Assist incoming and outgoing clients with documentation and instructions
  • 8Conduct routine financial reconciliations
  • 9Perform multi-tasking under pressure without errors
  • 10Communicate effectively with clients and staff
  • 11Ensure compliance with safety protocols around animals

Requirements10

  • 1Leadership and customer focus demonstrated
  • 2Strong communication skills in English
  • 3Ability to multitask and prioritize effectively
  • 4Proficiency in organizational systems
  • 5Problem-solving capabilities with analytical thinking
  • 6Client service orientation with attention to detail
  • 7Integrity and adherence to ethical standards
  • 8Cooperative teamwork and flexibility
  • 9Physical stamina for standing and walking
  • 10Experience with medical terminology preferred

Salary Insight

$31 - $37k per year

Location

Typeonsite
LocationCharlotte, North Carolina

Required Skills

Customer ServiceCommunication SkillsOrganizational AbilityProblem SolvingTime ManagementMicrosoft WordMicrosoft ExcelMicrosoft AccessMicrosoft OutlookPet Handling
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