Client Service Coordinator South Park
Overview
The Client Service Coordinator drives client and pet flow maximizing veterinary team productivity while fostering a welcoming environment. This role influences repeat business and aligns with Banfield's core principles.
What You'll Do11
- 1Recruit new clients by promoting services and optimizing patient throughput
- 2Maximize pet volume through efficient hospital operations
- 3Provide exceptional service from intake to discharge
- 4Maintain accurate financial records and opening/closing procedures
- 5Manage administrative tasks and support team initiatives
- 6Follow Five Principles of Mars Inc. in daily operations
- 7Assist incoming and outgoing clients with documentation and instructions
- 8Conduct routine financial reconciliations
- 9Perform multi-tasking under pressure without errors
- 10Communicate effectively with clients and staff
- 11Ensure compliance with safety protocols around animals
Requirements10
- 1Leadership and customer focus demonstrated
- 2Strong communication skills in English
- 3Ability to multitask and prioritize effectively
- 4Proficiency in organizational systems
- 5Problem-solving capabilities with analytical thinking
- 6Client service orientation with attention to detail
- 7Integrity and adherence to ethical standards
- 8Cooperative teamwork and flexibility
- 9Physical stamina for standing and walking
- 10Experience with medical terminology preferred
Salary Insight
$31 - $37k per year
Location
Required Skills
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