Tricoci Salon | SpaVerified Source

Client Experience Specialist Arlington Heights

Onsite · Chicago, Illinois
Posted August 12, 2026
payroll

Overview

The Client Experience Specialist at Tricoci Salon & Spa leads the first point of contact for clients delivering personalized care and seamless experiences. This role focuses on enhancing client interactions while upholding brand standards and driving performance metrics.

What You'll Do10

  • 1Greet clients with warmth and professionalism while guiding them to service areas and curating tailored experiences
  • 2Schedule future appointments at checkout to encourage repeat visits
  • 3Achieve KPI targets such as rebooking rates and retail conversions
  • 4Act as brand ambassador by embodying Tricoci values and culture
  • 5Collect client feedback to drive continuous improvement initiatives
  • 6Maintain communication logs and ensure accurate information sharing among team members
  • 7Educate clients on services retail products and promotions to elevate their experience
  • 8Resolve client inquiries and concerns with expertise and dedication
  • 9Process cash and credit transactions following strict protocols
  • 10Utilize reservation systems and mobile tools to enhance customer experience

Requirements8

  • 1Minimum 1-2 years customer-facing experience in spa salon hospitality or retail
  • 2Reservation experience preferred
  • 3Proficiency in POS systems and computer applications
  • 4Strong communication and interpersonal skills with active listening abilities
  • 5Ability to thrive in fast-paced environments while maintaining composure
  • 6Passion for beauty and wellness industry
  • 7Professional appearance representing Tricoci brand
  • 8Flexible availability including evenings and weekends

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationChicago, Illinois

Required Skills

Customer ServicePoint of Sale SoftwareCommunicationSchedulingRetail SalesReservation ExperienceMobile Customer Experience
Share:

Similar open positions

Explore active roles that match your skills and interests.

Tricoci Salon | Spa

18h agoChicago, Illinoispayroll

Colorist - Tricoci Salon & Spa in Chicago, IL

As a Colorist at Tricoci Salon | Spa, you will own the color transformation for a diverse clientele across our 13 Chicagoland locations. You will work within a supportive, inclusive salon culture that prioritizes work-life balance with paid time off, flexible scheduling, and a compensation plan free from backbar fees. Your expertise in color will be backed by free advanced training, continuing education for license renewal, and tools to build your social media presence. This role stands out for its commitment to professional growth, offering unlimited advancement potential in a creative and inclusive environment.

Competitive salary
Illinois cosmetology licenseStrong communicationOrganizational skills+5 more

Tricoci Salon | Spa

17h agoChicago, Illinoispayroll

Retail Inventory Coordinator - Vernon Hills

Tricoci Salon & Spa seeks a Retail Inventory Coordinator to drive high-level client service standards and achieve retail sales goals. This role focuses on maintaining inventory integrity through ordering, stock control, and merchandising strategies.

Competitive salary
ExcelWordAnalytical+10 more

Villa Nail Salon

9d agoChicago, Illinoiscontract

Front Desk Receptionist Villa Nail Salon Chicago

We seek a polished energetic and organized Front Desk Receptionist to embody our salon's welcoming atmosphere. This role drives the front‑of‑house experience delivering a high‑end client journey. The ideal candidate thrives in fast‑paced environments and excels at balancing service with operational efficiency.

14K–15K
Customer ServiceAppointment SchedulingPhone Etiquette+4 more

CREA Hair Studio

12h agoWashington, District of Columbiapayroll

Salon Experience Coordinator, Guest Services & Scheduling

As our Salon Experience Coordinator, you own the guest journey from arrival to departure at CREA Hair Studio, a family-owned salon known for elevated service. You will curate a seamless, welcoming environment, manage the front desk, and support the team across all aspects of the salon. Your role blends hospitality, organization, and attention to detail, with opportunities for growth. You will thrive here if you take pride in anticipating needs and delivering thoughtful touches that keep guests coming back.

37K–42K
Guest Experience CurationScheduling ManagementCash Handling+6 more

Miniluxe Inc

18h agoBoston, Massachusettspayroll

Experience Associate, Premium Beauty & Client Services

You own the guest experience at MiniLuxe, a premium nail studio known for its clean standards and luxury services. You are the first and last impression, managing the service floor, greeting clients, and driving revenue through upgrades and memberships. The role blends hospitality with operational precision in a fast-paced studio environment. With 5+ locations and a growing brand, you will work alongside a dedicated team focused on delivering mini moments of luxury.

Competitive salary
customer serviceappointment bookingmultitasking+2 more

Belliards Salon & Spa Inc

9d agoPhiladelphia, Pennsylvaniapayroll

Guest Experience Coordinator at Belliard's Salon & Spa

We seek a friendly professional to lead Guest Experience and Front Desk duties at Belliard's Salon & Spa. You will welcome guests create impressions manage appointments process payments educate about services and support rebooking membership retail and guest retention. This is a front desk role focused on creating a polished relaxing first impression. The ideal candidate is warm confident organized and skilled in hospitality.

37K–46K
pythonawsreact+2 more