Client Accounts Administrator | DLA Piper Billing Role
Overview
You will own the most complex domestic and global billing books for DLA Piper's top-tier clients, managing high-volume portfolios in Aderant and BillBlast. You will serve as the billing subject-matter expert, driving process improvements and mentoring junior staff while collaborating across Legal Support Services and Accounting. This role offers a hybrid schedule and sits in major West Coast hubs, giving you direct exposure to institutional clients and global e-billing operations.
What You'll Do9
- 1Review and edit prebills, secure approvals for deferrals, write-offs, and time transfers, and resolve billing inquiries daily.
- 2Track and resolve Accounting Service Desk tickets within SLA, performing root-cause analysis for e-Billing rejections.
- 3Maintain detailed client billing guidelines, including general counsel requirements, and update changes promptly.
- 4Generate complex monthly reports, validate accuracy, and submit accrual information per client requirements.
- 5Finalize and submit invoices electronically, either directly or through attorneys based on approved exceptions.
- 6Lead global client unified billing, coordinating international accruals and forecasts with finance counterparts.
- 7Create LEDES files for global e-billing and troubleshoot issues with international teams.
- 8Mentor billing support staff on procedures and act as proxy for regional supervisors when needed.
- 9Drive billing process improvements through cross-department collaboration, engaging tools to meet deadlines.
Requirements9
- 15+ years managing high-volume billing portfolios in legal or professional services.
- 2Expert level with direct billing and client accounts, including domestic, global, and e-Billing.
- 3Advanced proficiency in Excel and accounting systems such as Aderant.
- 4Hands-on proficiency in e-billing applications like BillBlast or e-Billing Hub.
- 5Proven analytical skills to troubleshoot complex billing issues.
- 6Strong proofreading and attention to detail.
- 7Team-oriented with effective communication skills for staff and timekeepers.
- 8High School Diploma or GED required; Bachelor's in Accounting or Finance preferred.
- 9Ability to work independently and take direction, with leadership experience preferred.
Salary Insight
$85 - $135k per year
Location
Required Skills
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