Cashier Server, Pizza Bistro & Customer Service
Overview
You will own the front-of-house experience at Emilio's Pizza & Bistro, handling orders, payments, and customer questions in a busy Las Vegas bistro. You will work with the POS system and inventory tools to keep service smooth. The role blends cashier duties with server support, so you will move between counter and floor. You will build rapport with regulars and help resolve issues on the spot. This contract position suits someone who thrives on direct customer contact.
What You'll Do8
- 1Welcome customers and identify their needs within the first 90 days, turning first-time visitors into regulars.
- 2Explain menu items and daily specials, guiding customers through choices and upselling sides or desserts.
- 3Monitor inventory levels and notify the manager when stock runs low, using the stock sheet.
- 4Enter and process orders through the POS system, handling cash and card payments accurately.
- 5Resolve customer complaints with a calm approach, offering solutions like a replacement or discount.
- 6Keep the counter and dining area clean and stocked with napkins, utensils, and condiments.
- 7Support the kitchen team by communicating order modifications and timing.
- 8Process togo orders, packing items correctly and confirming pickup times.
Requirements7
- 11+ years in sales, customer service, or a related field.
- 2Ability to stay composed and efficient during peak hours.
- 3Skill in building rapport with customers and remembering regular orders.
- 4Excellent written and verbal communication for order accuracy and conflict resolution.
- 5Strong negotiation skills to handle upselling and resolve price disputes.
- 6Basic math for cash handling and tip calculation.
- 7Flexibility to work evenings and weekends as scheduled.
Salary Insight
$9 - $14k per year
Location
Required Skills
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