Business System Analyst, Varicent Incentive Compensation
Overview
You will own operational support for the Varicent incentive compensation system at a field support location in Plano, TX. You will sit with business users, resolving issues and ensuring accurate data processing daily. You will coordinate with business teams, internal IT, and external tech partners to keep the system running smoothly. This role stands out for its direct user interaction and end-to-end ownership of system health.
What You'll Do6
- 1Triage and resolve Varicent issues reported by field users within SLA, documenting root cause and resolution.
- 2Validate and process commission data loads, reconciling source extracts against Salesforce and SAP.
- 3Partner with business stakeholders to gather requirements for Varicent rule changes and enhancements.
- 4Coordinate with external Varicent support and internal IT on system upgrades, patches, and incident tickets.
- 5Run daily reconciliation reports and audit SQL queries to ensure data integrity.
- 6Create and maintain user documentation and training guides for Varicent processes.
Requirements6
- 15+ years as a Business Systems Analyst or in incentive compensation operations.
- 2Hands-on experience with Varicent configuration and administration.
- 3Strong SQL skills for data extraction and validation.
- 4Experience with Salesforce and SAP data sources.
- 5Proven track record of working in an onsite support role with direct end-user contact.
- 6Excellent communication skills for cross-functional coordination.
Salary Insight
Salary not disclosed in listing
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