Branch Banking Specialist Woodforest National Bank
Overview
Lead customer interactions and drive product adoption at our retail branches. Optimize client experiences through personalized banking solutions. Scale relationship growth across diverse communities. Drive engagement by recommending tailored financial products. Own daily operations while maintaining professional standards. Streamline service delivery to exceed customer expectations.
What You'll Do7
- 1Achieve sales targets by identifying customer needs and proposing suitable products
- 2Process deposits withdrawals and routine transactions efficiently
- 3Maintain ATM functionality and support branch security protocols
- 4Resolve complex account issues using problem solving techniques aligned with Woodforest standards
- 5Collaborate with cross-functional teams to enhance service offerings
- 6Upsell additional services based on customer financial profiles
- 7Ensure compliance with regulatory requirements during all customer interactions
Requirements9
- 15+ years retail banking experience
- 2AWS Certified cloud infrastructure certification
- 3CPC Card credential preferred
- 4BCBA certification optional
- 5High School Diploma or equivalent required
- 6Full-time availability needed
- 7Ability to work independently and make sound judgments
- 8Strong communication skills with positive attitude
- 9Physical stamina for standing and light lifting up to 30 lbs
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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