Automotive Technician, Dealership Service Center
Overview
As an Automotive Technician at Global Pre-Owned Inc, you will diagnose and repair vehicles for our dealership service center, using ASE certification and dealer software. You will own the full repair cycle: from diagnostic code analysis to final quality checks, handling 10-15 vehicles per week. You will work with a team of 8 technicians and report to the Service Manager, with access to Snap-on diagnostic tools and dealer-specific OEM software. This role differs from others because you will also help shape our service center procedures, directly impacting customer satisfaction and repeat business.
What You'll Do8
- 1Diagnose vehicle malfunctions using OBD-II scanners and dealer software, documenting all fault codes and recommended repairs.
- 2Perform routine maintenance, including oil changes, tire rotations, and brake pad replacements, following manufacturer standards.
- 3Conduct comprehensive vehicle inspections of engine, transmission, and brake systems, flagging any safety issues.
- 4Communicate repair recommendations to customers in clear, non-technical language, ensuring they understand the scope and cost.
- 5Track repair progress in the dealership's DMS system, updating status and maintaining accurate service records.
- 6Assist in developing service center procedures for repair documentation, quality checks, and workflow efficiency.
- 7Maintain a clean, safe work area, complying with OSHA standards and proper disposal of hazardous materials.
- 8Stay current on OEM technical bulletins and complete training to improve diagnostic accuracy.
Requirements8
- 1High school diploma or GED required.
- 2ASE certification (Automotive Service Excellence) preferred.
- 3SAE certification (Society of Automotive Engineers) preferred.
- 42+ years experience as an automotive technician in a dealership or repair shop.
- 5Proficiency with diagnostic tools such as OBD-II scanners and Dealer Management Systems.
- 6Strong customer service skills with the ability to explain repairs to non-technical customers.
- 7Physical ability to lift 50 lbs and stand for long periods.
- 8In-depth knowledge of vehicle systems, including engine, transmission, and electrical diagnostics.
Salary Insight
$46 - $62k per year
Location
Required Skills
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