Assistant Store Manager, Self-Storage Operations
Overview
As an Assistant Store Manager, you own daily operations at one or more self-storage locations, ensuring cleanliness and customer satisfaction. You manage customer accounts, handle sales, and resolve issues across a district of stores. With over 4,000 locations nationwide, Extra Space Storage offers growth and a stable daytime schedule. This role stands out with a supportive culture and benefits like a 401(k) match and health savings contributions.
What You'll Do9
- 1Build customer relationships by identifying storage needs and offering tailored solutions, boosting unit rentals and insurance sales.
- 2Drive sales objectives through unit rentals, insurance, and moving supplies to meet monthly targets.
- 3Maintain cleanliness standards by sweeping, mopping, and managing grounds across the facility.
- 4Perform daily safety inspections, checking locks and reporting hazards.
- 5Resolve customer billing, security, and usage concerns promptly.
- 6Process cash transactions, handle payments, and complete daily bank deposits.
- 7Balance receipts and follow up on delinquent accounts for accurate records.
- 8Foster a positive culture by collaborating with team members across locations.
- 9Execute additional duties as assigned by the District or Store Manager.
Requirements7
- 11+ year of customer-facing work experience.
- 2Sales experience preferred, but not required.
- 3Current valid driver's license and reliable personal vehicle.
- 4High School diploma or GED required, college education a plus.
- 5Ability to lift up to 35 lbs regularly and 50 lbs occasionally.
- 6Comfortable performing both indoor and outdoor tasks in varying weather.
- 7Bilingual Spanish preferred for customer interactions.
Salary Insight
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