Assistant General Manager, Restaurant Operations
Overview
You will own daily restaurant operations at CAVA, from opening to closing, ensuring food quality, service, and cleanliness. You will partner with the General Manager to drive financial metrics and develop hourly team members. Lead a team of 10-20 in a high-volume Mediterranean concept. This role stands out for its focus on operational excellence and team development.
What You'll Do9
- 1Own daily restaurant operations, including opening and closing procedures, to ensure seamless service.
- 2Drive food quality and safety by enforcing CAVA standards and training the team on proper procedures.
- 3Manage inventory and supply ordering to control costs and maintain profitability.
- 4Coach team members with training and performance feedback to build a high-performing crew.
- 5Create schedules that align with labor forecasts and business needs.
- 6Resolve guest issues promptly to boost satisfaction and loyalty.
- 7Track sales and cash handling, adhering to budget guidelines and preparing financial reports.
- 8Lead by example in customer service, encouraging the team to deliver exceptional experiences.
- 9Support the General Manager with action plans and special projects.
Requirements9
- 11-2 years of supervisory or management experience in restaurant or hospitality.
- 2Strong leadership and team management skills.
- 3Excellent communication and interpersonal abilities.
- 4Proven track record of delivering exceptional customer service.
- 5Ability to adapt to changing circumstances and develop solutions.
- 6Skill in managing financial aspects, including budgeting and cost control.
- 7Knowledge of health, safety, and sanitation regulations.
- 8Willingness to work flexible hours, including nights and weekends.
- 9Ability to lift up to 50 pounds and stand for long periods.
Salary Insight
$46k per year
Location
Required Skills
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