Floor and Decor Outlets of America, Inc.
Floor and Decor Outlets of America, Inc.Verified Source

Assistant Department Manager Deco - Retail Leadership

Onsite · Kansas City, Missouri
Posted July 28, 2026
payroll

Overview

The Assistant Department Manager (Deco) leads Product Sales Specialists to deliver exceptional customer experiences while upholding brand standards. This role drives operational excellence across store floors and supports team development. Candidates thrive in dynamic environments where leadership and service quality are paramount.

What You'll Do12

  • 1Train and develop Product Sales Specialists to exceed performance expectations
  • 2Ensure positive customer interactions through expert product knowledge
  • 3Act consistently with company core values during daily operations
  • 4Drive adherence to safe lifting practices and industrial truck certifications
  • 5Direct product placement validation and merchandising organization
  • 6Communicate SOP updates and changes promptly to all associates
  • 7Process transactions using POS systems while managing refunds and exchanges
  • 8Conduct training sessions to educate customers on products
  • 9Follow established cash and card acceptance procedures
  • 10Answer phone calls in accordance with organizational guidelines
  • 11Stock, tag, and create price tags and merchandise signage
  • 12Maintain clean and organized workspaces throughout the department

Requirements9

  • 1High School Diploma or GED with one year of customer service/sales experience
  • 2Physical stamina to lift 30-60 pounds occasionally and 20-30 pounds frequently
  • 3Ability to stand, walk, reach, climb, and stoop as needed
  • 4Experience with Python, AWS, React, and Kubernetes
  • 5Certification in CPC Card, BCBA, or AWS Certified programs
  • 65+ years building ETL pipelines with Spark and Airflow
  • 7Demonstrated success in fast-paced retail environments
  • 8Strong verbal and written communication skills
  • 9Proven ability to multitask and prioritize tasks effectively

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationKansas City, Missouri

Required Skills

Customer ServiceSalesCommunicationPOS SystemForklift Operation
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