Assistant Community Manager Sunland Village East HOA
Overview
The Assistant Community Manager will own member services and administrative operations at Sunland Village East Homeowners Association. This role requires rapid response to communications and deep knowledge of local regulations. You will manage vendor relationships and support the Manager with daily tasks while ensuring compliance and resident satisfaction. The position offers a unique blend of hospitality and property management expertise.
What You'll Do15
- 1Respond to all calls and emails within 24 hours adhering to Guiding Principles
- 2Maintain current knowledge of state statutes and community governance documents
- 3Manage office operations including correspondence scheduling and supply orders
- 4Process amenity fob requests for community gate access
- 5Upload community documents to Archive including annual meeting records
- 6Review daily reports and ensure proper filing distribution
- 7Work with Architectural Review Committee and attend weekly meetings
- 8Address resident concerns through architectural approval processes
- 9Supervise front desk staff and provide backup support
- 10Assist with lifestyle programs and coordinate inspections
- 11Handle invoice coding budgeting and monthly financial reporting
- 12Conduct routine inspections and create work orders for common areas
- 13Support board meetings with agenda preparation and minutes tracking
- 14Maintain vehicle insurance and reliable transportation for site visits
- 15Provide back-office support for staff and handle payroll processing
Requirements11
- 1High school diploma or equivalent required
- 2Bachelor's degree in hospitality or related field preferred
- 33-5 years industry experience in Community Manager roles
- 4Excellent verbal and written communication skills
- 5Proficiency with Microsoft Office applications
- 6Valid driver's license and current vehicle insurance
- 7Ability to work full-time with occasional after-hours weekend assignments
- 8Strong organizational skills and ability to manage multiple priorities
- 9Responsive and proactive attitude with initiative
- 10Experience with vendor management and compliance documentation
- 11Familiarity with residential property management systems
Salary Insight
$55 - $65k per year
Location
Required Skills
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