Assistant Branch Manager Eastern Bank Boston
Overview
The Assistant Branch Manager will own and scale retail banking operations while supporting the Branch Manager in driving sales and compliance. This role leads daily branch functions and guides a team to achieve financial targets.
What You'll Do11
- 1Manage daily branch operations including overdraft management and vault oversight
- 2Oversee customer service standards and handle routine management tasks
- 3Lead sales coaching sessions and develop staff performance metrics
- 4Ensure regulatory compliance and maintain audit readiness
- 5Prepare performance appraisals and support talent development initiatives
- 6Balance policy with operational needs to benefit both bank and customers
- 7Collaborate with platform team to execute marketing strategies
- 8Maintain accurate records of account details and transactional data
- 9Supervise teller functions and resolve complex customer issues
- 10Drive strategic decisions aligned with organizational goals
- 11Transport items weighing 15 pounds or more during shift duties
Requirements10
- 1Strong problem resolution abilities with professional communication skills
- 2High school diploma or equivalent with 2-4 years retail banking experience
- 31-2 years supervisory experience in retail banking environment
- 4Proven track record of successful sales and service delivery
- 5Comprehensive understanding of banking profitability models
- 6Ability to grasp complex product offerings quickly
- 7Commitment to diversity and inclusion principles
- 8Physical stamina to perform light lifting and active work schedule
- 9Experience with banking software and CRM systems
- 10Dedication to continuous learning and career advancement
Salary Insight
$58 - $73k per year
Location
Required Skills
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