Accounts Receivable Coordinator, HVAC ServiceTitan
Overview
You will own commission and installer task pay processing, accounts receivable reconciliation, and ServiceTitan administration for a 100+ employee HVAC, plumbing, and electrical company. Working across Sales, Installation, Payroll, Accounting, and Operations teams, you ensure employee compensation and customer payments are processed accurately and on time. This role offers direct involvement in ServiceTitan workflow configuration and cross-functional problem-solving. You will reduce payment delays and commission errors within your first 90 days.
What You'll Do9
- 1Calculate and submit sales commissions for HVAC and Plumbing departments through ServiceTitan within 7 days of month-end.
- 2Verify customer payments and financing structures, applying dealer fees and discounts to commission calculations.
- 3Build and maintain installer task pay records in ServiceTitan, reducing errors by 20% in the first quarter.
- 4Reconcile daily cash and check payments from field operations into the accounting system.
- 5Generate weekly aging reports and coordinate with Installation Coordination to follow up on past-due balances.
- 6Update technician and staff profiles in ServiceTitan, ensuring data integrity for payroll and job tracking.
- 7Track and process commission payments for terminated employees in coordination with HR and Payroll.
- 8Prepare monthly summaries of accounts receivable and commission activity for management review.
- 9Assist with Go Green loan funding and rebate processing to maintain timely financing settlements.
Requirements7
- 12+ years experience in accounts receivable, payroll support, or commission processing.
- 2Strong working knowledge of ServiceTitan, including payment processing and employee profiles.
- 3Understanding of sales commission structures, financing impacts, and task-based pay systems.
- 4High proficiency in Excel for data analysis and reconciliation.
- 5Excellent attention to detail and ability to handle confidential compensation information.
- 6Strong organizational and time-management skills to meet payroll deadlines.
- 7Ability to collaborate cross-functionally with Sales, Installation, and Accounting teams.
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