Account Manager II, Health Insurance & Benefits
Overview
Account Manager II drives group enrollment growth for strategic clients at CareFirst BlueCross BlueShield. They lead open enrollment strategy, wellness programs, and benefit design modeling. The role collaborates with senior decision-makers, resolving escalated issues and ensuring compliant benefit administration. This position offers 20% travel, with up to 60% during Q4, and requires an active health and life license for MD, DC, and VA.
What You'll Do9
- 1Grow group enrollment by marketing new and existing products to client associate bases.
- 2Lead employer and employee educational meetings independently at various locations.
- 3Shape sales strategy and benefit design modeling for new and renewing business.
- 4Resolve complex client requirements using benefit expertise and business acumen.
- 5Build and maintain trusted advisor relationships with key client stakeholders.
- 6Develop renewal event strategies, including goal setting and implementation outlines.
- 7Collaborate with internal teams to oversee resolution of escalated issues and determine impact.
- 8Facilitate benefit analysis to design structured member engagement programs.
- 9Stay current on federal and state regulations to ensure compliant benefit programs.
Requirements9
- 13+ years in sales, sales support, implementation, benefit administration, or account management.
- 2Active health and life license for Maryland, DC, and Virginia.
- 3Bachelor's degree or equivalent work experience (4 years in lieu of degree).
- 4TPA experience preferred.
- 5Superior communication skills and knowledge of employee benefits issues.
- 6Proficiency in Microsoft Word and Excel; basic PowerPoint knowledge.
- 7Strong problem-solving, organizational, and detail-oriented skills.
- 8Ability to manage multiple customer service demands and meet deadlines.
- 9Willingness to travel up to 20% locally and nationwide, with up to 60% in Q4.
Salary Insight
$52 - $84k per year
Location
Required Skills
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