Virtual Assistant, Client Services & Operations
Overview
Own daily administrative operations for Traveling With Mich, a growing client-focused service company. Manage client communication, scheduling, and CRM data across Google Workspace and online platforms. Support a collaborative team that values precision and customer experience. This remote role offers flexibility and room to grow with the business.
What You'll Do8
- 1Respond to client inquiries through email and messaging platforms within 24 hours
- 2Manage calendars, appointments, and follow-up reminders for clients and the team
- 3Maintain accurate client records and databases using Google Sheets and CRM tools
- 4Organize documents, spreadsheets, and internal systems to ensure easy retrieval
- 5Assist with customer onboarding processes from initial contact to kickoff
- 6Track leads and client communications using CRM platforms like HubSpot or Salesforce
- 7Coordinate social media posts and organize online content for Instagram and Facebook
- 8Provide excellent customer service with timely, professional responses
Requirements10
- 12+ years in administrative support, customer service, or virtual assistance
- 2Strong written and verbal communication skills in English
- 3Excellent organization and attention to detail
- 4Ability to manage multiple tasks independently
- 5Comfortable using Google Workspace (Gmail, Calendar, Drive, Sheets)
- 6Reliable internet connection and computer
- 7Preferred: Bilingual English/Spanish
- 8Preferred: Experience with CRM platforms
- 9Preferred: Experience supporting small businesses
- 10Preferred: Basic knowledge of Canva and social media platforms
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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