Virtual Assistant, Client Services & Operations
Overview
You will own client communication and daily operations for Traveling With Mich, a growing service company. You'll manage inquiries, calendars, and records while supporting customer onboarding. Working remotely as a part-time contractor, you'll join a small team and collaborate with the owner. Your focus on organized processes and timely responses will drive client satisfaction. This role offers flexibility and growth in a digital business environment.
What You'll Do8
- 1Manage client inquiries through email and messaging platforms
- 2Schedule appointments and send follow-up reminders
- 3Maintain accurate client records and databases
- 4Organize documents, spreadsheets, and internal systems
- 5Support customer onboarding processes
- 6Track leads and client communications using CRM tools
- 7Coordinate social media content and online organization
- 8Deliver timely customer service responses
Requirements10
- 1Previous experience in administrative support, customer service, or virtual assistance
- 2Strong written and verbal communication skills
- 3Excellent organization and attention to detail
- 4Ability to manage multiple tasks independently
- 5Comfortable using Google Workspace and online platforms
- 6Reliable internet connection and computer
- 7Preferred: Bilingual English/Spanish
- 8Preferred: Experience with CRM platforms
- 9Preferred: Experience supporting small businesses or entrepreneurs
- 10Preferred: Basic knowledge of Canva and social media platforms
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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