Treatment Coordinator, Dental Office & Patient Care
Overview
Own the front desk and treatment coordination at a modern, all-digital dental office in North Richland Hills. You'll lead team huddles, manage schedules, and drive daily and monthly goals while ensuring patients receive clear, compassionate care. Your work keeps the practice running smoothly, with a performance-based bonus rewarding your impact. This role offers real growth potential, cross-training in assistant duties, and a supportive team that values the right attitude over perfection.
What You'll Do8
- 1Lead daily team huddles and motivate staff to hit practice goals
- 2Manage provider schedules to maximize chair time and patient flow
- 3Process dental insurance claims, predeterminations, and verify PPO benefits
- 4Own the recall system and track unscheduled treatment to keep patients on track
- 5Present treatment plans clearly, addressing patient concerns and financial options
- 6Cross-train with dental assistants to support clinical tasks as needed
- 7Use Open Dental software to update patient records and manage daily reports
- 8Coordinate with the front desk to ensure smooth patient check-in and check-out
Requirements8
- 11+ years in a dental office handling insurance and patient coordination
- 2Familiarity with Dental terminology and common procedures
- 3Experience with dental software like Open Dental (training available for the right candidate)
- 4Knowledge of dental insurance plans, especially PPO plans
- 5Strong verbal and written communication skills for patient and team interactions
- 6Proven ability to multitask in a fast-paced clinical environment
- 7High energy and a problem-solving mindset to handle patient concerns
- 8Willingness to cross-train and assist with dental assistant duties
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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