Teller Part Time Broadway Palomar
Overview
Join Wells Fargo as a Teller to support customers in a front line role. You will deliver a positive branch experience by accurately processing transactions and engaging customers with care. This position offers meaningful exposure to retail banking and serves as an excellent starting point for long term growth. The role highlights Wells Fargo’s training and team based culture.
What You'll Do9
- 1Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care
- 2Process routine service transactions such as deposits withdrawals payments and check cashing with accuracy and attention to detail
- 3Welcome customers understand their needs and guide them to efficient ways to bank including digital tools self service options or the appropriate team member
- 4Identify potential product or service needs introduce solutions at a high level and refer customers to a banker for detailed guidance
- 5Complete transactional and operational activities accurately exercising sound judgment and managing risk in line with policies and controls
- 6Use strong communication and active listening skills to clarify needs and provide clear simple solutions or next steps
- 7Collaborate with branch teammates to deliver strong operations and service follow leadership direction and escalate complex situations as needed
- 8Resolve routine customer questions or concerns and escalate more complex issues to ensure timely resolution
- 9Build relationships actively listen to understand everyday financial needs and connect customers to relevant information services digital tools or bankers
Requirements11
- 16+ months of interacting with customers experience or equivalent demonstrated through work training military education
- 2Experience in customer facing roles with strong attention to detail and ability to accurately process transactions across multiple systems in fast paced environments
- 3Proven cash handling experience
- 4Professional integrity driven approach focused on building trust through reliable service
- 5Ability to recognize potential risk ask questions and appropriately escalate concerns to protect customers and the organization
- 6Strong verbal communication and active listening skills with ability to understand needs ask effective questions and clearly explain solutions
- 7Demonstrated ability to follow policies procedures and controls while maintaining accuracy and accountability
- 8Ability to understand customer needs identify referral and service opportunities and educate customers on digital banking tools to improve convenience
- 9Strong collaboration and relationship building skills to work effectively with branch teammates to deliver a consistent customer experience
- 10Organized and adaptable with ability to prioritize effectively in a dynamic customer focused environment
- 11Ability to resolve routine customer concerns with sound judgment and professionalism
Salary Insight
$22 - $28k per year
Location
Required Skills
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