Teller at PNC Bank, In-Office Customer Experience
Overview
Own customer interactions and referrals at a Glendale branch delivering financial solutions. Scale across daily lobby activities and transactions to drive customer wellbeing and loyalty. Collaborate with branch staff to provide accurate service and operational excellence. This role emphasizes in-person engagement and adherence to risk and policy guidelines. What makes this role different is direct customer-facing impact in a local community branch.
What You'll Do10
- 1Build meaningful customer connections through lobby engagement and product referrals
- 2Provide accurate teller transactions and financial guidance to improve customer outcomes
- 3Educate customers on digital tools and solutions to manage finances
- 4Identify opportunities during conversations and partner with branch staff to fulfill needs
- 5Adhere to policies and procedures while delivering efficient branch operations
- 6Demonstrate sound judgment within established risk controls and regulatory requirements
- 7Refer customers to appropriate banking products and services to grow share of wallet
- 8Maintain accurate records and ensure proper cash handling and balancing
- 9Deliver a positive, customer-focused experience that reinforces loyalty
- 10Support teammates and contribute to a collaborative branch culture
Requirements6
- 1No Degree
- 2No Required Certification(s)
- 3Experience not required; education and a combination of education and experience may be considered
- 4No sponsorship for employment visas or STEM OPT
- 5Willingness to perform in-office role in Glendale, AZ
- 6Ability to communicate effectively and provide accurate information to customers
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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