Technology Vendor Manager, IT Procurement & Contract Negotiation
Overview
You own the full vendor lifecycle for a portfolio of medium-spend Technology contracts at Brown Brothers Harriman, from planning to termination. You negotiate agreements, define SLAs, and monitor performance to mitigate risk. Working with the Head of Technology Vendor Management and IT Procurement, you partner with systems management to align vendor delivery with firm needs. You also build KPI dashboards and scorecards that drive operational excellence. This role puts you at the center of strategic sourcing and vendor risk in a 200-year-old financial services firm.
What You'll Do9
- 1Negotiate commercial terms for Technology contracts with vendors and support Senior Vendor Managers on high-value renewals.
- 2Define SLAs in contracts to measure vendor performance and ensure compliance with BBH policies.
- 3Develop exit strategies for high-risk vendors and document them for IT and business stakeholders.
- 4Build vendor performance scorecards tracking KPIs and metrics, and present them to management.
- 5Identify emerging vendor risks and escalate or mitigate them with the IT leadership team.
- 6Conduct vendor satisfaction reviews with end-users to refine BBH requirements and vendor delivery.
- 7Drive cost reduction initiatives across the vendor portfolio to improve ROI and total cost of ownership.
- 8Partner with the systems management team to forecast vendor needs and align agreements with IT strategy.
- 9Communicate contract risks and exceptions to management, ensuring transparency and compliance with BBH standards.
Requirements9
- 15-7 years managing technology projects or functions with increasing responsibility, including vendor management.
- 2BA/BS degree in Business, MIS, Computer Science, or Engineering; advanced degree preferred.
- 3Proven experience in commercial contract negotiation and strategic sourcing practices.
- 4Track record of building vendor dashboards and KPI reporting for performance management.
- 5Strong strategic skills for vendor negotiations and cost reduction initiatives.
- 6Understanding of market competitiveness and emerging trends in technology, with ability to provide global sourcing intelligence.
- 7Creative problem-solving skills for complex issues without clear answers.
- 8Excellent communication and presentation skills for all levels of the organization.
- 9Ability to manage ambiguity and shifting priorities in a fast-paced financial services environment.
Salary Insight
$130 - $180k per year
Location
Required Skills
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