Team Member Relations Specialist, HR & Investigations (Retail)
Overview
Lead employee relations efforts across multiple store sites to support a positive, inclusive culture. You will investigate sensitive matters, coach leaders, and partner with store teams to uphold fair practices. This role blends advisory support with data-driven improvements to policies and engagement. You will work on real-time issues that affect team morale and retention.
What You'll Do6
- 1Build relationships with store leaders and teams to provide clear HR guidance and support
- 2Conduct workplace investigations from intake to documentation and action recommendations
- 3Coach and guide leaders on performance, conduct, and consistent disciplinary actions
- 4Represent the company in union grievance hearings, unemployment claims, and internal reviews
- 5Analyze case trends to identify root causes and propose policy and culture improvements
- 6Contribute to healthy workplace initiatives and refine HR programs to ensure inclusivity and compliance
Requirements5
- 11–3+ years of HR or employee relations in multi-site or retail
- 2Experience managing investigations into harassment, discrimination, or conduct
- 3High school diploma required; HR certifications preferred (PHR SHRM-CP)
- 4Bilingual Spanish preferred
- 5Familiarity with EEO ADA FMLA wage hr laws and union awareness
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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