Team Manager, Retail Store Operations
Overview
You will lead a store team at Dunham's Sports, a 250-plus store sporting goods chain, driving daily operational, merchandising, and administrative success. You will train and motivate staff to deliver standout customer service while analyzing reports to boost sales. With 2+ years of retail management experience, you will own store opening and closing duties, build team enthusiasm, and create a positive work environment. This role gives you direct impact on store performance and a clear path for growth in a national retail leader.
What You'll Do8
- 1Own opening and closing procedures while managing store security and cash controls.
- 2Lead daily operations including merchandising, inventory, and visual standards to maximize sales.
- 3Train and coach store associates on customer service techniques and product knowledge.
- 4Drive sales by analyzing store reports and adjusting strategies to hit targets.
- 5Build team spirit through recognition, communication, and daily huddles.
- 6Schedule staff and manage labor to meet budget while maintaining store coverage.
- 7Ensure compliance with company policies, safety standards, and shrink prevention.
- 8Handle customer escalations with professionalism and resolve issues promptly.
Requirements6
- 12+ years of retail management experience, including supervising teams.
- 2Demonstrated leadership in driving sales and achieving store goals.
- 3Strong communication and interpersonal skills to engage customers and staff.
- 4Proven problem-solving and analytical skills for report interpretation.
- 5Flexibility to work any store hours, including nights, weekends, and holidays.
- 6Merchandise knowledge in apparel, footwear, athletics, or outdoor categories preferred.
Salary Insight
Salary not disclosed in listing
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
DICK'S Sporting Goods, Inc.
VerifiedTeam Captain On Field Operations, Retail Store Leadership
Own the sales floor execution for a DICK'S Sporting Goods store, ensuring top-tier merchandising, pricing, and athlete experiences. You will coach a team of teammates, manage daily priorities, and drive operational excellence in a fast-paced retail environment. As a Team Captain, you'll collaborate with store management to develop and execute 30-60-90 day plans, balancing business goals with payroll and financial targets. This role stands out by offering direct leadership experience in a leading sports retailer, where your decisions directly impact store performance and customer satisfaction.
Bass Pro Outdoor World LLC
VerifiedCustomer Service Team Lead, Retail Management
Lead daily store operations and a team of associates in a high-volume retail environment. You will own merchandising, inventory, and customer service execution, directly impacting department sales and margin goals. Collaborate with department and store management to drive performance, train staff, and resolve issues. This role offers a path to grow supervisory skills with a leading outdoor retailer.
1002 Columbia Brands USA, LLC.
VerifiedAssistant Store Manager Retail Leadership
Lead store staff and drive sales at Columbia Sportswear Company. Provide leadership and direction to store staff including supervisors and associates. Execute plans to improve customer service and profitability. Support hiring training and coaching. Develop action plans for sales goals safety training and personnel development. Stand out by fostering collaborative team environment and delivering exceptional customer service.
Sun & Ski Sports
VerifiedSoftgoods Coordinator, Apparel & Footwear Retail
You will lead the Apparel and Footwear departments at Sun & Ski Sports, a 32-store outdoor retailer with 40+ years of history. You'll own the customer experience, team development, and merchandising standards, working directly with the General Manager and District Manager. You'll drive sales through product knowledge and community engagement, while maintaining inventory accuracy and loss prevention. This role offers a hands-on leadership opportunity in a dynamic retail environment, with the chance to shape team culture and local brand presence.
DICK'S Sporting Goods
VerifiedAssistant Store Manager Sales - Footwear & Apparel at DICK'S Sporting Goods
Lead sales and athlete engagement in Footwear & Apparel while driving performance through expert coaching and product knowledge. Develop and execute full-year business growth plans and manage store operations. Foster an inclusive environment where teammates thrive and deliver exceptional experiences to athletes of all abilities.
Dunham's Sports
VerifiedSports Goods Team Member Dunham's Sports
Join our team at Dunham's Sports where you will provide excellent customer service while working in a fun fast paced environment. You will ring cash registers answer phones perform merchandising and operational tasks. This role offers merchandise discounts flexible scheduling and additional benefits for full time associates.