Support Manager II Inspection Services San Francisco
Overview
The Inspection Services Support Manager II leads Inspection Services operations focusing on inspections code enforcement and housing inspection. This role manages staff training develops policies and advises leadership on process improvements aligned with Mayor’s PermitSF initiative. It differs by providing centralized coordination across divisions and accelerating cross-departmental collaboration.
What You'll Do14
- 1Manage support staff for all DBI Inspection Divisions
- 2Collaborate with Chiefs of each Inspection Division
- 3Analyze and refine organizational structure
- 4Develop and track policies and procedures
- 5Supervise Permit Tech III supervisors
- 6Identify process problems and make recommendations
- 7Prepare operational reports
- 8Establish online customer service plan
- 9Serve as liaison to DBI divisions
- 10Provide centralized coordination across DBI divisions
- 11Oversee user-experience improvements
- 12Direct resource allocation for department goals
- 13Participate in budget development
- 14Perform other related duties as necessary
Requirements9
- 1Bachelor’s degree from an accredited college or university with four years of professional experience in engineering architecture or administrative functions related to building plan reviews construction permitting
- 2Additional experience may substitute for the required degree on a year for year basis
- 3Thirty semester units or forty-five quarter units equals one year of experience
- 4Juris Doctorate or Master’s degree may substitute for one year of required professional experience
- 5Two years supervising Permit Technician series or equivalent
- 6Master’s degree in Civil Electrical Mechanical or Structural Engineering or related field
- 7Knowledge of management administration techniques written and oral communication skills computer skills problem solving human resources management interpersonal skills team building leadership time management
- 8Verification of education and experience required at any point during recruitment
- 9All work experience education training and other information must be included on application by filing deadline
Salary Insight
$148 - $189k per year
Location
Required Skills
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