Store Manager, Specialty Retail & Collectibles
Overview
Own a high-volume Chrono Toys store at Las Americas Premium Outlets, driving sales and leading a team of 10-15. You'll manage hiring, scheduling, and daily operations while coaching staff on pop culture trends and customer service standards. This role offers direct impact on profitability and a chance to shape store culture in a fast-growing niche.
What You'll Do12
- 1Recruit, train, and develop a team of sales associates to hit store targets.
- 2Hold assistant managers accountable for their performance and growth.
- 3Train staff on loss prevention measures and superior customer service.
- 4Schedule shifts to ensure coverage and top-tier service during peak hours.
- 5Develop and implement sales strategies to increase revenue and margin.
- 6Analyze sales reports to spot trends and adjust product mix.
- 7Manage inventory levels to keep bestsellers in stock and reduce shrinkage.
- 8Enforce company policies and procedures consistently.
- 9Promote teamwork through clear communication and collaboration.
- 10Coach staff on current pop culture trends in movies and TV shows.
- 11Resolve customer complaints promptly and maintain satisfaction.
- 12Keep the store clean, organized, and visually appealing.
Requirements7
- 12+ years of retail store management experience, ideally in specialty retail.
- 2Strong leadership skills to motivate and develop a team.
- 3Excellent communication and interpersonal abilities.
- 4Proven track record of driving sales and improving profitability.
- 5Strong organizational skills with attention to detail.
- 6Flexible schedule including evenings and weekends.
- 7Passion for collectibles and toys is a plus.
Salary Insight
$48k per year
Location
Required Skills
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